Before proceeding with any transactions on our website, please take a moment to carefully review these terms and conditions. By using our site, you confirm that you understand and agree to all the terms outlined here. If you do not agree, please refrain from using the website.
Please note: These terms may be updated at any time. Continuing to use our services implies your acceptance of any changes.
Definitions
Using Our Site
Vital Boost X is intended for personal, non-commercial use only. By making a purchase on www.vitalboostx.co.uk, you agree to:
- Adhere to these terms and any related documents.
- Accept any additional terms that may arise due to changes in regulations or security measures.
- Follow specific terms that may apply to particular products.
You are responsible for:
- All costs associated with using the website.
- Keeping your passwords and account details secure.
This website is governed by UK law. If you’re accessing it from outside the UK, please ensure you comply with your local regulations.
We aim to make our site as accessible as possible. For any concerns, reach out to Vital Boost X customer support at EMAIL ADDRESS.
Failure to comply with these guidelines may result in restricted access to www.vitalboostx.co.uk.
Rights and Responsibilities
This agreement outlines your rights and duties under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, and the Electronic Commerce Regulations 2002.
Company Details
Vital Boost X Ltd (trading as Vital Boost X) is registered in England and Wales. Our address is Unit 20 Blackburn Technology Management Centre, Challenge Way, Blackburn, Lancashire, BB1 5QB.
Supply of Medication
- You will have access to an online consultation with a qualified UK-certified Pharmacist Independent Prescriber.
- The consultation and treatment are governed by these terms.
- Sharing information with your GP requires your consent; otherwise, the prescriber is solely responsible for your treatment.
- Medications are dispensed by a UK-registered pharmacist based on the prescription.
Warranties
- Your Warranties: You must provide truthful and accurate information during the online consultation. False information may void the agreement.
- Our Warranties: The physician and pharmacy team will maintain the confidentiality of your information.
Description of Medication
- The description depends on the specific prescription you receive.
Price
- Pricing details will vary depending on your prescription.
Ordering Goods from Us
- Under the Consumer Rights Act 2015, you have specific legal protections.
- Products must meet your legal entitlements.
- We do not sell to individuals under 18, and identity checks may be performed.
- Orders are finalized after a medical questionnaire is completed and reviewed by our prescriber.
- Acknowledgment after checkout does not imply prescriber approval.
- We may contact you regarding payment issues or to recommend consulting your GP.
- Order confirmation occurs when you receive a dispatch email, forming a binding agreement.
- If the requested medication is unavailable, a substitute may be provided.
- Actual packaging may differ from images on the website.
- Your legal rights under applicable laws remain intact.
Payment
- We accept Visa, MasterCard, and American Express.
- Payments are processed through a secure, encrypted gateway. We are not responsible for unauthorized access.
- Your card will be charged upon completing the checkout process.
- Every transaction is subject to authorization verification.
- All prices are listed in GBP (£).
Delivery
- Deliveries are handled by Royal Mail and DPD, with dispatch notifications in the local language.
- Delivery estimates are available on the information page, and you will receive tracking details.
- We will inform you of any delays outside our control.
- Your order will be delivered to the address provided. Age and identity verification may be necessary.
- Once delivered, the order is your responsibility.
- Address changes may be accepted before dispatch.
- You need to be present to accept delivery. We cannot replace or refund items not delivered due to missed delivery.
- Delivery confirmation is required unless the recipient cannot provide necessary details.
- You must follow the courier’s terms and conditions after dispatch.
- You are fully responsible for the goods once delivered.
- You must agree to our Delivery and Returns Policy when placing an order.
Your Right to Refund and Cancel
- As per the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, Regulation 28, refunds are not available once items have been dispatched. However, cancellations are possible before dispatch.
- A full refund will be granted for cancellations made before dispatch.
- Refunds will be processed within ten days of receiving a cancellation request.
- Refunds will be issued via the original payment method without additional fees.
- Cancelling the contract does not absolve you of any outstanding payments.
Ownership and Intellectual Property Rights
- We retain all ownership and intellectual property rights associated with this site.
- All website content is copyrighted by us, unless stated otherwise. Unauthorized use is prohibited.
- Trademarks may not be used without prior written consent.
- Circumventing, deleting, or altering notices is not allowed.
- No additional rights are granted beyond what is necessary for accessing the site.
Submitting Information to Us
- We cannot guarantee the security of the website; please avoid sending critical information.
- Unsolicited submissions may be used at our discretion without remuneration.
- Information may be shared with third parties if you have given permission.
Free Nationwide Delivery
Free Nationwide Delivery